Service, the work we do for someone, is…generous, hard, rewarding, challenging, scary and most of the time, terribly inconvenient. But … More
Author: Michael Chaffin
Position
Actually venturing any closer to the sun is probably a bad idea. We’re right about where we need to be … More
Labeling
Labels are helpful to give us background, context and lay claim. They’re beneficial when we need information to understand what’s … More
Stay Off
It’s amazing how powerful words can be…especially when they are nice ones. Want to make more effective change? Give extra … More
Motion
Individual progress is easiest to see when those around us are moving more slowly or not at all. But, we … More
Empty
How does it change once the crowd leaves? Is it still special? More often than not, people give a place … More
End
The end is rarely the end. It’s just a placeholder for a new beginning. Sometimes, we need to end with … More
Signal
Leaving the light on lets us know we’re welcome, we can stop here, perhaps even stay awhile. The same applies … More
Original
How important is it to be the original, the first one? Perhaps the copy is a bit better. Perhaps not. … More
Confusion
We generally operate with a sense of place and order in our heads. We make sense of things which fit … More
Assistance
There has never been more help available to us in making decisions. Almost endless research, facts and opinion are available … More
KISS
When we’re struggling with how to say it, perhaps the best advice is to keep it simple. Thoughtful and brief … More
Caution
There are some moments when it pays to move more slowly, study things a little more than we normally do. … More
Follow
It’s not a bad position, especially when we’re unsure of the destination.
Only
Being the only is a very unique proposition, and one worth working hard for. Being the best means there’s another … More
Information
Too much isn’t good. Too little doesn’t work either. Presentation matters also. There’s a lot to consider when making a … More
Intrigue
Intrigue begins with noticing, perhaps something unexpected, which raises our curiosity. It could be a place, a person, an idea, … More
Wrapper
So often, we choose to see not just because of what’s inside, but because of the wrapper. Imagine how much … More
Shaped
Crafting requires taking extra time to make something fit, so it’s understood. Sometimes, it results in uniformity. Other times, one … More
Celebrate
Almost every occasion is special in some way. It’s not reserved just for gatherings and cakes. Even the ordinary holds … More