Precision

The details matter…when we’re trying to establish a noticeable standard. Being sloppy or careless rarely gets the sort of attention … More

Flow

Flow requires movement, one thing passing another with minimal resistance. It almost seems effortless. But, we know it didn’t come … More

Queue

Excess demand strains the system. A line often signals imbalance and often a lack of resources. Or, perhaps the queue … More

Upon Request

Anticipating demand is one of the hard parts. Get good at it, and we have a huge advantage.

Attention

Attention is contextual too. If we’re about to go to the beach for a swim on a Summer day, we … More

Framing

A frame determines how we see the world. But, it’s up to us to imagine the possibilities beyond. Where can … More

Notice

The best show isn’t always on the stage. The art of noticing what’s not in the limelight can be quite … More

Hope

Hope keeps us moving forward. Hope trumps failure, setbacks and despair. It keeps us playing the game and realizing dreams. … More

Isolated

Alone time is underrated. Finding solitude to reflect and reenergize might be one of the most important skills we can … More

Prevention

Keeping something from happening requires a different mindset and posture than making something happen. Building it vs. preventing failure…they require … More

Scale

Accurate representation of the physical world has a lot to do with scale. The larger the space, the smaller the … More

Contemplation

It pays to stop and think a little…or, a lot. Breaks are underrated.

Delight

Delight is available just about everywhere…if we choose to make it.

Spectacle

What makes something or someone remarkable, worth documenting and amplifying? When is the memory alone not enough? Tricks, gimmickry and … More

Guardians

What’s the key for? Keeping us in? Or, out? Safety isn’t always what it seems.

Welcome

The first impression matters, especially when we want people to listen, to gather, to stay a while. How can we … More

Choices

Our world is full of choices. Each one comes with its own rationale. A good choice is personal. So is … More

Dead End

Is it really dead? What can we discover if we look closely enough? It’s true, there’s usually some sort of … More

Flagless

Life is too precious not to stand for something. As far as we know, we have one shot. Choose wisely.

Sameness

The positive side of sameness is predictability, which is good when we need to meet spec. But, it’s also quite … More